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PRIVACY POLICY

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Privacy Policy for Robo Vinci Wall Printing Service

Effective Date: [01.01.2025]

Robo Vinci (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, and share your personal information when you use our wall printing services, digital marketing services, and website submission services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

 

  • Contact Information: This includes your name, email address, phone number, and postal address, which you provide when you request a quote, place an order, or contact us for support.

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  • Business Information: This includes your company name, website URL, social media handles, and other relevant business details you provide for marketing and website submission purposes.

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  • Design Information: This includes the digital files and images you provide for wall printing, as well as any design preferences or instructions.

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  • Website Information: This includes information about your website that we may collect for submission and marketing purposes, such as website content, keywords, and analytics data (if you provide access).​

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  • Payment Information: If you make a purchase, we collect necessary payment information, such as credit card details or other payment method information. This information is processed securely by our payment processors and is not stored directly by us.

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  • Usage Information: We may collect information about how you use our Services, such as the pages you visit on our website, the features you use, and the date and time of your visits.​

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  • Device Information: We may collect information about the device you use to access our Services, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We may use your information for the following purposes:

 

  • Providing the Services: To fulfill your orders for wall printing, digital marketing, and website submission services.

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  • Communication: To communicate with you about your orders, provide customer support, and send you important updates or notifications related to our Services.

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  • Marketing: To send you promotional materials about our Services or special offers, where permitted by applicable law. You can opt out of receiving marketing communications at any time.

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  • Improving Our Services: To analyze usage patterns and improve the functionality and user experience of our Services.

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  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with the following third parties:

 

  • Service Providers: We may share your information with third-party service providers who assist us with providing the Services, such as payment processors, printing vendors, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.

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  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

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  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.​​

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

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  • Access and Correction: You may have the right to access and correct your personal information that we hold. If you would like to exercise this right, please contact us.

6. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by applicable law.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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